About the company

We climb the roof before we quote, and the photographs go in your estimate.

Austin Roofing Company is a roofing contractor in Austin, Texas that repairs and replaces residential roofs. Every price we give starts with somebody walking your slopes with a camera, a tape and a stick of chalk. Nobody quotes a replacement from the driveway here.

12430 Metric Blvd, Austin, Texas 78758 Austin · North Austin · Lakeway
Who runs this site

A residential roofing contractor working out of Metric Blvd in North Austin.

This site, austinroofingcompany.de, is run by Austinroofingcompany, trading as Austin Roofing Company. We are a roofing contractor. Our office and yard are at 12430 Metric Blvd, Austin, Texas 78758, United States, and the trucks leave from there in the morning.

The work is houses. Single-storey limestone ranches off Burnet Road, two-storey brick in the older streets, newer builds out toward Lakeway with steep hip roofs and too many valleys. Asphalt shingle is most of it. Standing-seam metal is a growing share, mostly on houses whose owners have already replaced a shingle roof once after hail and don't want to do it again.

We don't publish a founding year or a headcount on this page, and we won't hand you a badge we can't back up. What you can check is the estimate itself. It has the photographs of your roof in it and a line for every layer, and you can hold any other contractor's number up against it.

Austin Roofing Company crew loading ladders and shingle bundles onto the work truck at a job site
Loading out after a tear-offDumpster on site, magnet sweep done
What we actually do

Five kinds of roofing work, all of it on houses in and around Austin.

We repair leaks, which mostly means flashing: pipe boots, step flashing along a wall, counter-flashing at a chimney, valleys and skylight curbs. We replace whole roofs, tearing off to the plywood every time. We inspect after hail and wind and document what we find slope by slope. We install standing-seam metal. And we dry in houses after a storm or a falling limb so water stops coming through the ceiling tonight, not next week.

The method is the same for all of it. Someone goes up. They photograph each slope, each penetration and anything that looks wrong, and they measure the roof in squares. A roofing square is 100 square feet; a typical single-storey Austin ranch runs somewhere around 20 to 30 squares once you count the overhangs and the waste on the hips. That measurement is what the replacement price is built on, not a satellite guess.

The full detail on each service, with materials and price basis, is on the roofing services page. Below is how a job runs, start to finish.

  1. You call or send the form

    We ask for the street address first. Roof age and what it is doing come second.

  2. On-roof inspection

    Every slope walked where it is safe to walk, photographed where it is not. Attic checked for daylight and stained decking if you let us in.

  3. Written estimate with photos

    Deck repair, underlayment, flashing, ventilation and shingle or panel each on their own line. Repairs get a fixed price per repair.

  4. Material ordered, date set

    Shingles usually arrive within days. Standing-seam panels are formed to length and take longer; we tell you the lead time when we order.

  5. The work, then the walk-round

    Tear-off, deck repaired by the sheet, new layers down. You get the finished photos and the decking count before the final invoice.

What we refuse

Three things we will not do, and the reason behind each one.

These aren't slogans. Each one costs us a job now and then, usually to someone cheaper who will do them.

If the roof has five good years left, we will tell you that and fix the flashing instead.

How we answer most "it leaks, replace it" calls

  • We don't lay a new roof over the old one.

    Building code allows a second layer on some roofs. We still tear off to the deck on every replacement, because you cannot see rotten plywood through two layers of shingle, and a soft sheet under a new roof is a leak waiting for the first hard rain. A second layer of shingle also puts roughly another 2 to 3 lbs per square foot on rafters that were framed for one.

  • We don't offer to cover your deductible.

    Waiving or absorbing an insurance deductible is insurance fraud in Texas. A contractor who offers it is either padding the claim or planning to cut the work. We bill the deductible like any other part of the price.

  • We don't quote a replacement over the phone.

    Pitch, number of valleys, how many deck sheets are soft: none of that shows from the street. A repair can get a rough range from your photos. A replacement needs a measured roof, and we would rather lose the call than give you a number that changes later.

Insurance claims

Our job on a hail claim is evidence, not negotiation.

After a hailstorm half of Austin gets a knock on the door. Here is where we stand. Hail leaves bruises you can feel with a thumb before you can see them. We mark each one in chalk, photograph it with a tape for scale and count hits per slope. That set of photographs is yours. You hand it to your insurer, and their adjuster decides what the policy pays.

We will meet the adjuster on the roof if you ask, and show them what we marked. We won't act as your public adjuster, we won't sign anything on your behalf and we won't tell you a roof is totalled when the hits are on one slope. A lot of storm roofs need a repair on the west face and nothing else.

What we do on a claim

Free slope-by-slope inspection. Chalk-marked, photographed hits. A written estimate priced the same way as any other job: per repair, or per square for a replacement. A copy of everything for your file.

What we will not do

Negotiate your claim, waive or rebate the deductible, inflate the scope to match a payout, or ask you to sign an assignment of benefits before you have a written price.

The crew and the truck

What turns up in your driveway on the first morning.

A white truck with a ladder rack, a dumpster dropped the day before, and a crew in harnesses. Nobody goes onto a roof steeper than 6/12 without a tie-off anchor, and on a two-storey house the anchors go in before the first shingle comes off.

We tarp the landscaping along the eaves, because tear-off throws nails and granules everywhere. At the end of every day the open deck is dried in with underlayment, so an afternoon storm, which in Austin from April to June is a real possibility, doesn't get into the house. When the job is done the yard and driveway get a magnetic sweep for nails.

The material is named on the estimate by brand and line. If you want a particular shingle colour, or a heavier 24-gauge metal panel instead of 26, it is a line change and we price the difference before anything is ordered.

Standard on a shingle replacement
DeckSoft or delaminated sheets replaced, counted and photographed
Eaves and valleysSelf-adhered ice-and-water membrane
FieldSynthetic underlayment, cap-nailed
EdgesNew drip edge, starter strip at eaves and rakes
FlashingNew step and counter flashing, never reused
VentilationRidge vent balanced against soffit intake
Where we work

Austin, North Austin and out to Lakeway.

  • Austin
  • North Austin
  • Lakeway

The yard is on Metric Blvd, so North Austin is a short drive and we can often look at a leak the same week. We work across Austin proper and west to Lakeway, where Lakeway roofing means steep hip roofs, tile-look shingle and a lot of wind off the lake. If your house is further out, call and ask. The answer depends on the job and the week.

Reach a person

Call 512-952-7454. Someone who has been on a roof this week picks up.

The phone is answered by the people who do the inspections, so if a call rings out it is usually because they are up a ladder. Leave the street address and what the roof is doing, and we call back once they are down. For water coming in right now, say so in the first sentence of the message.

Email goes to [email protected] and is read by the same people. Photos of the stain on the ceiling or the shingles in the yard help. We don't keep fixed office hours on this site, so treat the phone as the fast route and email as the one for paperwork, insurance documents and questions about an estimate you already have.

Privacy and data questions go to the same email address; how we handle what you send us is set out in the privacy notice, and the terms cover how estimates and warranties work.

Office and yard
12430 Metric Blvd
Austin, Texas 78758
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Get the photographs of your roof before you pick a contractor.